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Make sure the the correct audio devices are selected and your webcam video feed is operating correctly. Help with Skype for Business desktop application is available at. Problems with Skype for Business desktop application Help If you receive a Screenshare notification and are unable to share your screen during a Skype call, you will need to grant Skype access for Screen Recording in macOS Catalina System Preferences. Check if you can see your webcam video feed: Skype requires access to Screen recording in the Mac System Preferences to share your screen during a call in Skype on macOS Catalina.Make sure the the correct audio devices are selected:.WIndows users: do not forget to click the downloaded file at the bottom left of the browser window (depending on the internet browser) to resume the installation.įollow the other troubleshooting steps at.Mac users: do not forget to click the icon next to the downloaded file in Downloads at the bottom right of the screen to resume the installation.Try to reinstall the Skype for Business Web App by clicking the link on the in your browser.If nothing happens when you click Join the meeting after you have downloaded the Skype for Business Web App: Help and quick start info for Skype Meetings Web App is available at. Problems with Skype Meetings Web App Help